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Klik Klak Marketplace Revolutionizes Retail Business through Nirmalya ERP software

  • Corporate Communication

Challenges

The Lov.Cash Group, a prominent retail and distribution company of South Africa, sought to implement a cohesive platform to support their B2B and B2C operations both online and offline, as well as their distribution network, retail outlets, and franchise stores. Overcoming challenges in procurement, warehouse management, supply chain operations, and distribution posed a significant hurdle, necessitating the need for a centralized solution to streamline their processes.

Solution

The group embarked on a business process automation program as a key component of their long-term strategic growth initiatives. They partnered with NCS to deploy a scalable model for modernizing their business processes using Nirmalya ERP.

The deployment of the Nirmalya ERP solution resulted in the comprehensive modernization of franchise stores, and the revolutionization of the retail business with the innovative implementation of the new solution. The integrated solution encompassed a range of functionalities including vendor management, procurement, warehouse management, Forecasting and Replenishment, Customer Activity Repository, Dealership/Stockist management, supply chain management, logistics management, and financial management system. This integration facilitated the optimization of inventories and supply chain processes, leading to decreased overall inventory levels and costs, while simultaneously enhancing fulfilment rates. The group implemented a business process automation program as a key component of their long-term strategic growth initiatives focusing on transformation.

 

Benefits

The solution provided by NCS empowered customers with advanced forecasting capabilities, leading Lov.Cash Group to improve on-shelf availability, streamline operations, and enhance supplier collaboration. By leveraging innovative technology, the partnership with NCS resulted in end-to-end tracking of trade terms with vendors and increased transparency in promotions and pricing models. Additionally, the platform introduced forecasting and replenishment models that utilized accurate calculations for store orders, based on the planning and forecasting module. The new implementation reduced store wastage and unified scheduling for future orders and deliveries.