Metline undergoes a transformation in its fundamental business operations and human resources functions

Challenge

Metline, a leading Indian manufacturer and supplier of Stainless Steel pipe fittings, Pipes, tubes, hose pipes, flats, and bars, faced unique challenges as a joint venture between Jindal and other corporations. The company needed to maintain data integrity among the three entities while improving core business operations spanning from supply chain to finance. In addition, addressing compliance issues, building a sustainable business, and fostering a positive work environment for employees were top priorities. Recognizing the need to leverage digital tools, Metline decided to adopt an integrated, digital, and scalable enterprise resource planning platform. This strategic move was crucial in improving cash management processes, ensuring timely availability of funds for financial requirements and payment obligations, optimizing key logistics processes, expediting time to market for products, increasing productivity through the integration of finance and logistics processes, and unifying operations.

 

Solution

Establishing a future-proof digital foundation and empowering the workforce, NCS laid out a step-by-step transformation plan for Metline. This approach concentrated on enhancing the digital core, revamping critical HR procedures, and instigating automation across various business domains. Our journey commenced with a fresh start, introducing a brand-new IT framework utilizing Nirmalya ERP to assist Metline in streamlining their supply chain operations to attain a comprehensive overview of their inventory. Moreover, we incorporated procurement, logistics, and financial procedures for seamless integration. The primary focus remained on enhancing efficiency and establishing a solid groundwork prepared for forthcoming advancements.

In Metline's HR transformation initiative, we utilized an interactive and human-centered approach to enhance the employee experience, promote organizational agility, and foster collaboration among employees. We revamped Metline's fundamental HR, learning, and performance management systems by incorporating the latest advancements in Nirmalya HCM. By utilizing Nirmalya's centralized platform, we established a single source of truth for all HR data, streamlining processes and improving efficiency. Through integration with Nirmalya BI, Metline's leadership team leverage data to make informed, data-driven decisions proactively.

Benefits

Achieving operational excellence and fostering sustainable economic growth were priorities for Metline, achieved through collaboration with NCS. By continuously improving business processes, solidifying operational rigor, and establishing a more sustainable business model, Metline was able to derive value from strategic investments in technological advancements over a three-year period. The key benefits realized include an 80% reduction in manual intervention through intelligent automation in supply chain and finance, significant decrease in man hours through integration of a bank API-based payment facility for automated reconciliation, real-time insights for preventive maintenance ensuring seamless procurement and spare parts availability, simplified plant maintenance activities through NERP mobility applications, and early defect identification with 100% defect traceability. Furthermore, Metline achieved 100% compliance to hazardous waste disposal norms and EHS compliances.

Implemented streamlined HR processes which reduced existing HR operational processes by Enhanced HR efficiency: streamlined existing processes by 18%, improved performance and goal management system for efficient reviews, standardized learning management system for employee training across divisions, and increased data privacy with Nirmalya HCM implementation.