National Health Mission in Odisha has implemented a digitalized process to manage the entire employee lifecycle

Challenge

NHM underwent a transformation by standardizing HR processes and breaking down silos to streamline its operations. With a large employee base of over 8,000 individuals, NHM implemented a unified platform to manage the complete employee life cycle. The organization faced operational hurdles due to manual-intensive tasks in essential HR functions including employee data management, attendance tracking, payroll processing, performance appraisals, and leave administration. The rapid growth of NHM, its dispersed operational sites, and the changing workforce highlighted the need for a more efficient and integrated HR system.

Solution

NHM successfully modernized and optimized HR operations by implementing a customized Human Resource Management system tailored to meet their specific requirements. This holistic solution enhanced the onboarding process and facilitated the creation of employee profiles, resulting in a more seamless experience for new hires. The system's advanced recruitment capabilities, including talent pool management, job posting, candidate sourcing, and interview scheduling, significantly reduced the time-to-hire. Moreover, NHM's new HR system offered a range of beneficial features such as attendance tracking, continuous feedback mechanisms for performance evaluations, automated reminders for confirmation letters, a digital repository, shift scheduling, geo-fencing, and daily HR task management. The mobile-enabled self-service feature streamlined communication and task completion for both HR professionals and employees alike. Furthermore, the integration of the payroll service ensured a smooth and efficient flow of employee data for payroll processing.

Benefits

NHM saw greater efficiency and increased engagement and productivity from their workforce by implementing automated HR processes. This led to lower operational costs, improved business flexibility, streamlined HR workflows, data-driven decision-making with enhanced reporting, enhanced employee experience through self-service tools, and a centralized point of accountability.